Customer service

Need Service?

Already a Talton customer? Our local Texas team handles your policy changes, documents, billing, and claims. Real people, quick answers.

Call or text (281) 379-5400Email service@taltonagency.com
Mon–Fri 8–5Sat 9–1Sun Closed
How we can help

What our service team does

Here are the most common requests. If you don’t see yours, just ask.

Auto

  • Send ID cards & proof of insurance
  • Add or remove a driver
  • Add, replace, or remove a vehicle
  • Update lienholder or lease company
  • Add roadside & rental coverage
  • SR-22 filings
  • Garaging address changes

Home & Property

  • Evidence of insurance for closing
  • Mortgagee changes & invoices
  • Update dwelling coverage after remodels
  • Add jewelry or valuables (scheduled items)
  • Renters, condo & landlord updates
  • Flood & wind policy questions
  • Mobile home & RV policy changes

Life & Health

  • Beneficiary changes
  • Coverage & policy reviews
  • Address & contact updates
  • Add or remove dependents
  • Open enrollment help
  • Replacement ID cards
  • Policy loan & cash value questions

Business & Commercial

  • Certificates of insurance (COI)
  • Add an additional insured
  • Add vehicles & drivers to commercial auto
  • Payroll & workers’ comp audit help
  • Employee benefits adds & terms
  • Bond requests
  • Update locations & equipment

Billing & Policy

  • Fix billing issues & missed payments
  • Update payment method or autopay
  • Change due dates & pay plans
  • Endorsements & policy changes
  • Cancellation & non-renewal help
  • Reinstatement help
  • Annual coverage reviews

Claims

  • Help filing a new claim
  • Claim status updates
  • Connect you with an adjuster
  • Glass & towing claims
  • Explain deductibles & next steps
  • Storm & hail claim guidance
  • Rental car during repairs

We’re here when you need us

Call or text, or send us an email. A real person on our team will help.

(281) 379-5400service@taltonagency.com

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