Privacy Policy
Talton Agency, LLC
Effective date: September 23, 2026

Talton Agency, LLC (“Talton Agency, LLC,” “we,” “us,” or “our”) is a Texas insurance agency located at 12103 Heatherwick Dr, Cypress, TX 77429. This Privacy Policy explains what personal information we collect, how we use it, who we share it with, and the choices you have. It applies to our website, contact forms, phone calls, emails, and text messages.

Contact us
Phone: (281) 379-5400
Address: 12103 Heatherwick Dr, Cypress, TX 77429
Texas license #: 3522877

What personal information is collected

We collect information you give us when you request a quote, complete a website form, call or text us, email us, schedule an appointment, sign a consent card, or become a client. That information may include:

  • Name

  • Email address

  • Phone number

  • Mailing or property address

  • ZIP code

  • Date of birth

  • Driver’s license information

  • Vehicle information

  • Property information

  • Insurance coverage needs and preferences

  • Notes you include with a request

  • Policy and account information if you are a client

If you use our website, our hosting provider may also collect technical information such as IP address, browser type, device type, pages visited, and the date and time of the visit. If you submit a form, the form fields you complete are stored so we can respond to you.

How the collected information is used

We use personal information to:

  • Respond to quote and service requests

  • Prepare and compare insurance options through appointed carriers

  • Bind, service, and renew policies

  • Schedule appointments and send appointment reminders

  • Provide customer care and account or policy notifications

  • Send SMS text messages only if you separately opted in to SMS

  • Meet legal, regulatory, and carrier requirements

  • Improve our website and service

We do not use your information to send marketing text messages unless you checked the optional SMS box or otherwise gave prior express written consent to receive those messages.

Who information is shared with

We share personal information only as needed to operate the agency:

  • Insurance carriers and their service providers, when needed to quote, bind, underwrite, or service a policy

  • The phone, email, and texting vendor used to deliver communications you requested or consented to receive

  • Our website host, so the site and forms can function

  • Professional advisors, such as accountants or legal counsel, when reasonably necessary

  • Government agencies or others if the law requires it, or to protect the agency, our clients, or the public

We do not sell personal information.

SMS and mobile information

If you opt in to text messages from Talton Agency, LLC, we use the mobile number you provided only to send the messages described in our SMS Terms of Service. Those messages may include quote follow-up, appointment reminders, policy and account notifications, customer care, and marketing about insurance products.

No mobile opt-in or text message consent will be shared with third parties or affiliates. SMS consent is not shared with third parties or affiliates for their own marketing. Text messaging originator opt-in data and consent will not be shared with or sold to any third party, except the messaging vendor and wireless carriers used only to deliver messages you agreed to receive.

SMS consent is optional. Consent is not a condition of purchase and is not required to submit a quote or service request. You may text STOP at any time to opt out. Text HELP or call (281) 379-5400 for help. Message and data rates may apply. Messaging frequency may vary. Opting out of texts does not cancel an insurance policy.

Website and cookies

Our website is hosted by a third-party platform. That platform may use cookies or similar tools to operate the site, remember settings, and understand how the site is used. You can control cookies through your browser settings. Blocking cookies may affect how some pages work.

If you submit a form, we collect the data in that form in order to track and respond to your request. We provide that information to our website host so they can provide website services to us and help us manage our relationship with you.

Your choices

  • You may request a quote or policy service without opting in to SMS.

  • You may text STOP to cancel SMS from Talton Agency, LLC.

  • You may text HELP or call (281) 379-5400 for assistance.

  • You may ask us to review or update information we hold by calling (281) 379-5400.

Children

Our website and services are intended for adults seeking insurance for themselves, their household, or their business. We do not knowingly collect personal information from children under 13.

Data retention

We keep personal information as long as needed to provide insurance services, meet carrier and legal recordkeeping rules, and resolve questions or claims. We then delete or secure it in line with those requirements.

Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is completely secure.

Carrier privacy notices

If you become a policyholder of a specific insurer, that company’s privacy notice also applies to information the insurer collects or holds.

Changes to this policy

We may update this Privacy Policy from time to time. The effective date at the top of this page will change when we do. The current version will be posted on this page.

How to contact us

Talton Agency, LLC
12103 Heatherwick Dr
Cypress, TX 77429
(281) 379-5400